Kinnect to Family Program Manager
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Title: Kinnect to Family Program Manager
Reports to: Program Director
Job Location: Cleveland (hybrid/remote)
Benefits: Medical, Dental, Vision and Retirement, Paid Time Off, Holidays
Date Posted: January 2023
Overview of Kinnect
Kinnect is a private non-profit that was founded in 2005. Kinnect leverages its leadership expertise to design programs, products, and services that transform the child welfare system. Kinnect leads innovation to reduce the time that children spend in the child welfare system and to prevent entry into the child welfare system. Kinnect achieves this by partnering with organizations to transform beliefs, values, and actions to ensure permanent families for all children in the shortest time possible. We believe that childhood is a fundamental human right and that all children deserve permanent families. We believe that every day that a child is in foster care, separated from their kin and community is a day in crisis. We embrace hope, possibility and innovation and we treat everyone with dignity and respect.
Overview of the Kinnect to Family Program
Kinnect to Family is a specialized, intense, family search and engagement program. Diligent search strategies are used to identify a vast array of connections for children and families encountering child welfare. We empower kinship caregivers and wrap them in stabilizing supports using relentless effort, focus and determination. As with all Kinnect programs, we embrace family to be defined as biological, adoptive, foster and all other kin and persons who have meaningful relationships with the family of origin; such as neighbors, coaches, and lifelong friends. We believe all children have caring and capable extended families that are willing to help raise their kin when needed. With the right tools and engagement, families can be united together to support one another through kinship care.
The Kinnect to Family Program Manager is a full-time position dedicated to support Kinnect to Family. The Program Manager will work under the direction of the Program Director to manage various programmatic aspects with emphasis on implementation, data and program expansion. The Program Manager will be responsible for coordinating, facilitating and monitoring site benchmarks as they implement the program. The Program Manager will play a critical role in maintaining county partner relationships as well as teaming amongst Kinnect staff in order to provide quality service through the Kinnect to Family Program. The Program Manager will also work in partnership with the Kinnect Evaluation Manager to support the management of program data.
- Works in partnership with the Regional Directors to develop partnerships with county providers to increase organizations’ capacity to ensure service delivery and accurate, targeted data collection
- Collaborates with the Regional Directors and Coaches to educate and supports partners to ensure all county partner commitments are understood and actualized for new and existing counties
- Works collaboratively with Program Director and Regional Directors(s) to manage exploration, installation, initial implementation and full implementation processes and benchmarks
- Maintains tracking of programmatic updates and outcomes. Reports these to inform program strategy and tactics with the internal team and all appropriate stakeholders
- Collaborates on program evaluation and related processes including aspects of the program database in collaboration with partners and stakeholders
- Actively participates in pilot and project activities related to the advancement and success of the program
- Sets the operational expectations for the team and allocates resources as needed
- Manages the hiring, onboarding, and development of the program staff with direct supervision of the Regional Directors
- Participates in and/or leads the development of program reports with varying cadence
- Works with strategic partners and consultants to further program development efforts
- Actively contributes to Learning Community Meetings, Advisory Council Meetings, Leadership Calls, and planning efforts
- As needed, creates and maintains office documents and schedules organizational and programmatic meetings
Skills and Competencies:
- Strong written and verbal communication
- Organization and superior time management skills with the ability to meet multiple program deadlines and manage multiple tasks
- Process management skills
- Adaptation and flexibility
- Ability to build and maintain effective teams
- Knowledge of qualitative and quantitative program measures
- Ability to use customer service initiatives to work with partner sites
- Knowledge of Microsoft Office programs
- Possess a valid driver’s license and dependable transportation
Additional skills/competencies necessary:
- Teaming: Ability to motivate and inspire a team. Must show a commitment to establishing and maintaining vision in a fast-paced fluid environment and to help team members to understand their role in helping to accomplish the vision.
- Initiative: Measure self against a standard of excellence. Undertake self-development activities and learn new skills, seek increased responsibilities, and ask for and offer help when needed. Demonstrate the ability to work independently and harmoniously with a variety of personalities and leadership styles. Communication Skills: Clearly and persuasively communicate, including public speaking; listen and seek clarifications; participate in meetings; write clearly and informatively.
- Integrity: Work well in a rapidly changing environment; treat others with respect and consideration; accept responsibility for own actions. Understand business implications of decisions, align work with strategic goals, complete administrative tasks and develop strategies to achieve organizational goals.
- Flexibility: Able to multitask in a changing work environment. Handle competing demands and unexpected events. Willingness to change approach to best fit the situation.
- Dependability: Follows instructions, takes responsibility for own actions; keeps commitments
- Bachelor’s Degree required; Social Work, Social Services or Business Administration or related field, preferred. Master’s Degree preferred.
- Experience in the child welfare field with knowledge of foster care and adoption, strongly preferred
- Licensed social worker preferred, but not required
- Past supervisory experience, preferred
- Demonstrated experience working with interdisciplinary teams utilizing innovative strategies to overcome obstacles
- In-office, home-office, and field work required including visits to neighborhoods of various socio-economic status. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
- Some regular travel throughout Ohio
- Some infrequent travel outside the service area may be required for implementation support, presentations, and trainings
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
All employment decisions at Kinnect are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, size, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
American’s with Disabilities Act: This position involves sitting in a stationary position for at least 50% of the time and the ability to ambulate without assistance to attend on-site meetings, as needed. The job requires movement in a typical office environment with file cabinets, office machinery, office furniture and typical hallway and access doorways. The position must operate typical office equipment, such as copiers, telephones, computers and peripherals. This job requires that the person must have the ability to access transportation to attend meetings and special events. The organization provides reasonable accommodations for this position