OhioKAN Program Manager, Youth Navigator Network

To apply, please e-mail your resume to Susie Cummings at Scion Staffing, Inc. at susie@scionstaffing.com.

Title: Program Manager, Youth Navigator Network

Reports to: Program Director

Job Location: Remote

Benefits: Health, Dental, Vision and Retirement, Paid Time off, Holidays

Date Posted: March 2023

Overview of Kinnect

Kinnect is a private non-profit that was founded in 2005. Kinnect leverages its leadership expertise to design programs, products and services that transforms the child welfare system. Kinnect leads innovation to reduce the time that children spend in the child welfare system and to prevent entry into the child welfare system. Kinnect achieves this by partnering with organizations to transform beliefs, values and actions to ensure permanent families for all children in the shortest time possible. We believe that childhood is a fundamental human right and that all children deserve permanent families. We believe that every day that a child is in foster care, separated from their kin and community is a day in crisis. We embrace hope, possibility and innovation and we treat everyone with dignity and respect.

Overview of the OhioKAN Program:

OhioKAN is an innovative statewide Kinship and Adoption Navigator Program supporting formal and informal kin caregivers and adoptive parents by providing information and referral services and assistance obtaining support services. Building on current and previous Ohio kinship navigator programs, OhioKAN is distinguished by its planned statewide implementation, broad population of families served, and provision for rigorous evaluation. Contingent on evaluation results, OhioKAN may establish a new evidence-based practice model that may be considered for federal payments under the Family First Preservation Act of 2018.

OhioKAN builds community and systems capacity necessary to support families and works directly with kinship and adoptive families to build confidence and connections. Anticipated outcomes to be measured include greater family resilience, improved family functioning, increased stability and permanency for children, and improved child well-being.

OhioKAN is a statewide program organized into ten geographic regions. Regional staff will develop community capacity to support the work and deliver a service model designed to support formal an informal kin caregivers and adoptive parents in obtaining the knowledge and social support to access to the human services and resources they need to achieve positive health and wellbeing outcomes for themselves and the children in their care.

Position Summary:

The OhioKAN Program Manager is a full-time position dedicated to support the OhioKAN program and the OhioKAN team. The Program Manager will work under the direction of the Program Director to manage various programmatic aspects with emphasis on Continuous Quality Improvement. The Program Manager will be responsible for coordinating, facilitating and monitoring program-related benchmarks as they implement the program.

Essential Functions:

  • Co-create, implement and manage Statewide training, support, onboarding and relationship building for Youth Navigator Sites
  • Educate and support partners and regions to ensure all partner commitments are understood and actualized
  • Monitor tracking of programmatic outcomes and reports to inform program strategy and tactics with all appropriate stakeholders
  • Work collaboratively with Program Director to manage implementation benchmarks of the Youth Navigator Program
  • Strategical support of the design, implementation and evaluation of Youth Navigator Program
  • Work with strategic partners and consultants to further program development efforts
  • Lead and Facilitate Continuous Quality Improvement process, Learning & Reflection, and Process Team
  • Develop high quality relationships both internally and externally to move the work forward
  • Supervise and motivate 3-5 program staff while creating a climate where people can be their best
  • Be willing to provide direct reports with timely and high-quality feedback while adhering to a continuous growth mindset
  • Establish clear directions and feedback loops, create stretch goals and manage workload of direct reports while maintaining two-way dialog
  • Be able to communicate the vision and purpose of Youth Navigator Program to motivate and inspire internal and external partners both verbally and in writing
  • Think across functions and strategically during internal and external meetings
  • Be able to learn, grown, participate and lead Inclusion, Diversity, Equity and Access initiatives (IDEA)
  • Effective presentation skills in one-on-one, small and large groups, with peers, direct reports, local and national audiences. Be able to manage group process during presentations and able to adapt midstream
  • Create and maintains program specific SOP’s as needed
  • Attend program and staff meetings as needed
  • Maintain confidentiality regarding Kinnect, partner organizations, and children served
  • Assist with staff orientation and onboarding as needed
  • Perform other responsibilities assigned by the Project Director

Skills and Competencies:

  • Adaptation and flexibility
  • Detail oriented
  • Ability and comfort working with diverse populations in various environments
  • Excellent knowledge of Microsoft Office programs (including Excel, PowerPoint and SharePoint)
  • Data collection and analyzing skills
  • Ability to create and deliver presentations
  • Budgeting, contract management and supervisory experience
  • Ability to build and maintain a team
  • Knowledge of qualitative and quantitative program measures
  • Lived experience as an adoptee or raised in a kinship family, kinship caregiver, adoptive parent or foster parent preferred

Additional skills/competencies necessary to carry out services to the service population’s culture and socioeconomic characteristics:

  • Obtain a cultural awareness that results in a clear understanding of the worldview that directs individual interactions with people of other backgrounds
  • Ability to identify needs unique to various diverse populations including those of different gender identity, sexual orientation, ethnic group, race, and physical or mental capacity and address those needs with community resource referrals
  • Assist other professionals and team members in understanding the unique needs/characteristics of diverse populations
  • Have a positive presence and high emotional intelligence in all situations
  • Willing to learn when facing new problems; enjoys the challenge of unfamiliar tasks; open to change; relentless learner and works to find efficient solutions
  • Comfortable shifting gears with a new and evolving program. Can operate in an environment where things can be up in the air and the total picture isn’t clear
  • Uses logic and creativity to solve problems and curious about multiple solutions. Willing to look beyond the easy or obvious solution to create systemic change


  • Education: Bachelor's Degree in Social Services, Business Administration, related field or equivalent experience. Master’s Degree preferred.
  • Experience: Demonstrated experience working with interdisciplinary teams utilizing innovative strategies to overcome obstacles. Some nonprofit and/or government sector experience is preferred. 10 years’ experience in program management or related field.

 Working Conditions:

  • Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal conviction(s) will be made before excluding an applicant from
  • This job generally operates in a professional office The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
  • This job requires occasional overnight travel in the state of Ohio
  • Ability to work within an office environment and have regular interaction via telephone, teleconference, text and email with Kinnect’s team as well as in the community.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

All employment decisions at Kinnect are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, size, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic  information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

American’s with Disabilities Act: This position involves sitting in a stationary position for at least 50% of the time and the ability to ambulate without assistance to attend on-site meetings, as needed. The job requires movement in a typical office environment with file cabinets, office machinery, office furniture and typical hallway and access doorways. The position must operate typical office equipment, such as copiers, telephones, computers and peripherals. This job requires that the person must have the ability to access transportation to attend meetings and special events. The organization provides reasonable accommodations for this position.