Program Manager, OhioKAN Program
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Overview of Kinnect
At Kinnect, we envision a child welfare system in Ohio where:
• Foster care is a temporary or short-term option
• Children and families are empowered to find solutions to the problems they face
• Direct service providers and social workers can establish and maintain a culture of innovation and excellence
• All stakeholders prioritize permanency in each decision made on behalf of a child and their family
We believe that childhood is a fundamental human right, and that every day for a child in foster care is a day in crisis. We envision a world where families, agencies, resources – and children – work together so that every child is loved and nurtured in a permanent chosen family. We develop partnerships that transform beliefs, values, and actions to achieve permanency for all children in the shortest time possible. We have been advancing this mission since 2005 (as Waiting Child Fund).
Overview of the OhioKAN Program
OhioKAN is an innovative statewide Kinship and Adoption Navigator Program that supports formal and informal kin caregivers and adoptive parents by providing information and referral services and assistance obtaining support services. Building on current and previous Ohio kinship navigator programs. OhioKAN is distinguished by its planned statewide implementation, broad population of families served, and provision for rigorous evaluation. Contingent on evaluation results, OhioKAN may establish a new evidence-based practice model that may be considered for federal payments under the Family First Prevention Services Act of 2018. OhioKAN builds the necessary community and systems capacity to support families and works directly with kinship and adoptive families to build confidence and connections. Anticipated outcomes to be measured include greater family resilience, improved family functioning, increased stability and permanency for children, and improved child well-being.
OhioKAN is a statewide program organized into 10 geographic regions. Regional staff will develop community capacity to deliver a service model designed to support formal and informal kin caregivers and adoptive parents obtain the knowledge, social support, and access to the human services and resources they need to achieve positive health and wellbeing outcomes for themselves and the children in their care.
Overview of the Program Manager Position
The OhioKAN Program Manager is a full-time position dedicated to support the OhioKAN program and the OhioKAN team. The Program Manager will work under the direction of the Program Director to manage various programmatic aspects with emphasis on Continuous Quality Improvement. The Program Manager will be responsible for coordinating, facilitating and monitoring program-related benchmarks as they implement the program.
● Co-create, implement and manage Statewide training, support, onboarding and relationship building for more than 20 Statewide partners
● Educate and support partners and regions to ensure all partner commitments are understood and actualized
● Monitor tracking of programmatic outcomes and reports to inform program strategy and tactics with all appropriate stakeholders
● Work collaboratively with Program Director and Regional Directors(s) to manage implementation benchmarks of all regions
● Strategical support Learning Collaboratives, Regional Advisory Committees and Statewide Advisory Committee
● Work with strategic partners and consultants to further program development efforts
● Lead and Facilitate Continuous Quality Improvement process, Learning & Reflection, and Process Team
● Develop high quality relationships both internally and externally to move the work forward
● Supervise and motivate 3-5 program staff while creating a climate where people can be their best
● Be willing to provide direct reports with timely and high-quality feedback while adhering to a continuous growth mindset
● Establish clear directions and feedback loops, create stretch goals and manage workload of direct reports while maintaining two-way dialog
● Be able to communicate the vision and purpose of OhioKAN to motivate and inspire internal and external partners both verbally and in writing
● Think across functions and strategically during internal and external meetings
● Be able to learn, grown, participate and lead Inclusion, Diversity, Equity and Access initiatives (IDEA)
● Effective presentation skills in one-on-one, small and large groups, with peers, direct reports, local and national audiences. Be able to manage group process during presentations and able to adapt midstream
● Create and maintains program specific SOP’s as needed
● Attend program and staff meetings as needed
● Maintain confidentiality regarding Kinnect, partner organizations, and children served
● Assist with staff orientation and onboarding as needed
● Perform other responsibilities assigned by the Project Director
Education: Bachelor's Degree in Social Services, Business Administration, related field or equivalent experience. Master’s Degree preferred.
Experience: Demonstrated experience working with interdisciplinary teams utilizing innovative strategies to overcome obstacles. Some nonprofit and/or government sector experience is preferred. 10 years’ experience in program management or related field.
● Adaptation and flexibility
● Detail oriented
● Ability and comfort working with diverse populations in various environments
● Excellent knowledge of Microsoft Office programs (including Excel, PowerPoint and SharePoint)
● Data collection and analyzing skills
● Ability to create and deliver presentations
● Budgeting, contract management and supervisory experience
● Ability to build and maintain a team
● Knowledge of qualitative and quantitative program measures
● Lived experience as an adoptee or raised in a kinship family, kinship caregiver, adoptive parent or foster parent preferred
Additional skills/competencies necessary to carry out services to the service population’s culture and socioeconomic characteristics
● Obtain a cultural awareness that results in a clear understanding of the worldview that directs individual interactions with people of other backgrounds
● Ability to identify needs unique to various diverse populations including those of different gender identity, sexual orientation, ethnic group, race, and physical or mental capacity and address those needs with community resource referrals
● Assist other professionals and team members in understanding the unique needs/characteristics of diverse populations
● Have a positive presence and high emotional intelligence in all situations
● Willing to learn when facing new problems; enjoys the challenge of unfamiliar tasks; open to change; relentless learner and works to find efficient solutions
• Comfortable shifting gears with a new and evolving program. Can operate in an environment where things can be up in the air and the total picture isn’t clear
• Uses logic and creativity to solve problems and curious about multiple solutions. Willing to look beyond the easy or obvious solution to create systemic change
● This job generally operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
● This job requires occasional overnight travel in the state of Ohio
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.